Définition


Selon la Banque Mondiale: E-government se réfère à l'usage que font les agences gouvernementales des technologies de l'information (internet, etc.) qui ont la capacité de transformer leurs relations avec les citoyens, les entreprises et les autres services gouvernementaux.

Principles for E-Government: E-government is enabling Government to move from passive to active service delivery and information flow. This shift has already resulted in faster, more accurate and cost-effective services to the citizens. To continue, everyone in Government needs to be active in the transformation to an E-Government, while striving to achieve the following principles:


Jean-François Hamel

3 de 31